Privacy Policy
This Privacy Policy describes how SureSignal Technologies LLC, doing business as GameVault Studios ("GameVault", "we", "us", or "our"), collects, uses, and shares information in connection with our website at gamevaultstudios.com and our mobile games and applications (collectively, the "Services").
1. Information We Collect
1.1 Information you provide
We collect information you provide directly, such as when you create an account, contact us, or participate in our Services. This may include your display name, email address, and any content you submit.
1.2 Information collected automatically
When you use our Services, we may automatically collect certain information, including:
- Device information (device model, operating system version, unique device identifiers)
- Usage information (features used, session duration, in-game actions, crash reports)
- Approximate location (derived from IP address, not precise GPS)
- Diagnostic and performance data
1.3 Information from third parties
If you sign in using a third-party identity provider (such as Apple or Google), we receive basic profile information from that provider as permitted by your privacy settings with them.
2. How We Use Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Authenticate users and secure accounts
- Process in-app purchases and virtual currency transactions
- Respond to your questions and support requests
- Analyze usage to improve game design and performance
- Detect, prevent, and address fraud, abuse, and security issues
- Comply with legal obligations
3. Service Providers
We use trusted third-party service providers to operate our Services. These include, without limitation, Google Firebase (authentication, database, cloud functions, analytics, crash reporting) and Apple (app distribution and in-app purchases). These providers process information on our behalf and are bound by their own privacy policies and our agreements with them.
4. Sharing of Information
We do not sell your personal information. We may share information:
- With service providers who help us operate the Services
- To comply with applicable law, legal process, or enforceable governmental requests
- To protect the rights, property, or safety of GameVault, our users, or others
- In connection with a merger, acquisition, or sale of assets, subject to customary confidentiality protections
5. Children's Privacy
Our Services are not directed to children under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us at contact@gamevaultstudios.com and we will take appropriate steps to delete it.
6. Data Retention
We retain information for as long as necessary to provide the Services and for legitimate business purposes such as fraud prevention, legal compliance, and resolving disputes. You may request deletion of your account and associated data by contacting us.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information, and to object to certain processing or request data portability. To exercise these rights, contact us at contact@gamevaultstudios.com.
8. International Transfers
We are based in the United States. If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those of your jurisdiction.
9. Security
We take reasonable measures to protect information from loss, theft, misuse, and unauthorized access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Changes to this Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Material changes will be communicated through the Services or by other means as required by law.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
SureSignal Technologies LLC
dba GameVault Studios
Washington, United States
contact@gamevaultstudios.com